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Primary care barriers and facilitators to nonpharmacologic treatments for low back pain: A qualitative pilot study.

PM & R : the journal of injury, function, and rehabilitation·November 2025·Eric J Roseen, Christopher Joyce, Sophie Winbush et al.
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Key Finding

Primary care providers identified cost, limited community connections with nonpharmacologic treatment providers, and provider attitudes as key barriers preventing first-line use of acupuncture and other nonpharmacologic therapies for low back pain in safety-net settings.

What This Means For You

Researchers interviewed primary care doctors and community health workers to understand why patients with low back pain don't always get recommended non-drug treatments like acupuncture, chiropractic care, or physical therapy. The study included eight healthcare providers from four clinics serving low-income patients. They wanted to identify what gets in the way of people receiving these treatments and what might help.

The interviews revealed several important barriers. Cost was a major concern—many patients couldn't afford non-drug therapies even when their doctors recommended them. Doctors also had mixed opinions about whether these treatments actually work better than other options. Additionally, the clinics had poor connections with community providers who offer acupuncture and similar services, making referrals difficult. Patient circumstances like transportation, time off work, and insurance coverage also created obstacles.

The study found that community health workers might help overcome some barriers. These workers could potentially assist with coordinating care, connecting patients to affordable treatment resources, and managing cases over time. However, some roles like providing detailed education about specific therapies seemed less practical in this healthcare system.

For patients with low back pain, this research highlights why your doctor might not always suggest acupuncture or physical therapy first, even though guidelines recommend it. If cost or access is preventing you from trying non-drug treatments, ask your healthcare team about community resources, sliding-scale payment options, or whether a community health worker can help coordinate your care. When seeking acupuncture treatment, ensure your practitioner is licensed and certified by your state's acupuncture board or a national credentialing organization.

Clinical Notes for Practitioners

This qualitative pilot study examined implementation determinants affecting nonpharmacologic treatment utilization for low back pain in primary care safety-net settings. Researchers conducted semi-structured interviews with six PCPs and two community health workers from four clinics, using the Consolidated Framework for Implementation Research (CFIR) to guide inquiry. Participants reported seeing 2-20 LBP patients weekly. Deductive content analysis identified key barriers and facilitators across CFIR domains: treatment characteristics (perceived cost, relative advantage), outer setting factors (patient socioeconomic resources, limited community connections), and provider characteristics (attitudes/beliefs about nonpharmacologic modalities including acupuncture, chiropractic, and physical therapy). The study explored whether expanded CHW roles could address identified barriers through care coordination, resource navigation, and case management, though targeted health education appeared less feasible. Clinical takeaway: System-level barriers in safety-net settings significantly impede guideline-concordant nonpharmacologic LBP treatment; CHW-led interventions may represent a promising implementation strategy warranting further investigation in larger multisite trials.

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